Theses

Topics for Bachelor- or Master-Theses to choose from:

  • Analysis and Improvement of the service quality in private enterprises by means of internal Customer Orientation (empirical work)
  • Internal Customer Orientation in Hospitals (empirical work)
  • Value Stream Analysis for selected organisational entities (empirical work)
  • Comparative evaluation of methods for assessing corporate process quality (theoretical work)
  • Comparative evaluation of methods for measuring Internal Customer Orientation (theoretical work)
  • Leadership between cooperation and competition (theoretical work)
  • ... and own suggestions in this context